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Returns & Exchanges
You have 30 calendar days to return an item from the date you received it. To be eligible for a return or exchanged, your item must be unused or gently used received within the return time period. Your item must be in the original packaging and have the receipt or proof of purchase. We are unable to refund your original shipping charges, if applicable, unless the return was a result of our error.
See Shipping Policy for return shipping details…
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
You will receive the refund credit within days, depending on your card issuer’s policies.
Items Not Eligible for Return
Discontinued items are not eligible for refund or exchange.
See Return Shipping Policy, on Shipping Policy page…
Send Return and Exchanges Items to:
Returns and Exchanges
Trena Laine Makeup Artist
2135A 33rd Ave SW
Calgary, AB, T2T1Z7
Monday – Friday 10am- 4pm MST
If you have any questions on how to return your item to us, contact us by email; firstname.lastname@example.org
We will respond within 24 hours.
Updated – July 2016